[Download] ~ Systems Thinking in the Public Sector by John Seddon ~ Book PDF Kindle ePub Free
eBook details
- Title: Systems Thinking in the Public Sector
- Author : John Seddon
- Release Date : January 11, 2008
- Genre: Management & Leadership,Books,Business & Personal Finance,
- Pages : * pages
- Size : 1391 KB
Description
John Seddon's book correctly identifies why the present regime of measurements and targets is failing our citizens and customers. More importantly, it gives the reader a proven method by which to bring about real improvement in service performance and cost.